Terms of use

Welcome to Sofia Shop!
Thank you for choosing Sofia Shop as your preferred e-commerce platform. By using our app, you agree to abide by our Terms of Service and Privacy Policy, which are designed to ensure a safe and enjoyable shopping experience for all users.

Your Privacy Matters
At Sofia Shop, we take your privacy seriously. We collect certain data, including your location and images, to personalize and enhance your shopping experience. Location data helps us provide relevant product recommendations, shipping options, and local deals. Image access allows you to upload product photos, which can be used for reviews, returns, or personalized product suggestions. Rest assured, we do not store these images unless you choose to upload them. You can control your data preferences at any time by adjusting your device settings.

Accurate Information
We ask that you provide accurate and up-to-date information during account registration and transactions. This ensures that we can process your orders efficiently and communicate important information about your purchases. Your email address, shipping address, and payment information must be accurate to avoid any delays or issues with your orders.

Data Security
Protecting your personal information is our top priority. We implement robust security measures to safeguard your data against unauthorized access, loss, or misuse. We only share your information with trusted third parties when necessary to fulfill your requests or comply with legal obligations. For instance, your shipping information may be shared with delivery services to ensure your orders reach you promptly.

User Conduct
By creating an account and engaging with our app, you agree to conduct yourself responsibly and ethically. This includes refraining from any illegal activities, respecting intellectual property rights, and avoiding any actions that could disrupt the app's functionality or harm other users. We reserve the right to suspend or terminate your account if we detect any violations of our terms.

Changes and Updates
We may update our Terms of Service and Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the "Last Updated" date at the top of these documents and, if necessary, providing additional notice within the app. Your continued use of Sofia Shop after any changes indicates your acceptance of the new terms.

Contact Us
If you have any questions or concerns about our policies, or if you need assistance with your account or orders, please do not hesitate to contact us at “+962 78 099 39 33”. Our customer support team is dedicated to providing you with the best possible service. Thank you for being a part of the Sofia Shop community.
We appreciate your trust and look forward to serving you!